Privacy Policy

1. Introduction

FoodQwik ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you use our mobile app, website, or WhatsApp integration (collectively, the "Service").

By using FoodQwik, you agree to the terms outlined in this policy.

2. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: Name, phone number, email address, and delivery location.
• Device Information: Device model, operating system, unique identifiers, and app version.
• Usage Data: How you use the app (e.g., pages viewed, features used, and session duration).
• Location Data: If enabled, we use approximate or precise location to improve delivery and food suggestions.
• Payment Information: Payments are processed securely through third-party providers like Paystack; we do not store card details.

3. How We Use Your Information

We use your data to:

• Provide, personalize, and improve your experience on FoodQwik.
• Process and manage orders, payments, and delivery requests.
• Communicate updates, promotions, or service changes.
• Ensure security, prevent fraud, and comply with legal obligations.
• Analyze performance, usage, and user preferences.

4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share information with:

• Service Providers: For payment processing (Paystack), analytics (Google Analytics, Firebase), and messaging (mNotify, WhatsApp API).
• Business Partners: Restaurants and delivery agents to fulfill your orders.
• Legal Requirements: To comply with applicable laws, regulations, or valid legal requests.

5. Data Storage and Security

Your information is securely stored on encrypted servers and is only accessed by authorized personnel. We implement industry-standard measures to prevent unauthorized access, disclosure, alteration, or destruction.

6. Your Rights and Choices

• You can access, update, or delete your account information by contacting us.
• You can opt out of marketing messages anytime by following the unsubscribe link or contacting support.
• You may revoke app permissions such as location access through your device settings.

7. Children’s Privacy

FoodQwik does not knowingly collect personal information from children under 13. If we become aware that a child has provided personal data, we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last Updated" date. Continued use of the Service means you accept any changes.